Frequently Asked Questions
You may return or exchange a product within 30 days of purchasing the item(s). To begin this process, click the link below and enter your 4-digit order number (or Reference number on the packing slip) followed by your zip code. For more information on our Refund Policy click here.
Code of Silence clothing can be washed in a washing machine and it is most recommended to wash products in a gentle wash cycle. You can either hang dry your clothing (preferred method) or dry in a low heat tumble dry cycle. It is suggested to turn clothing inside out if you choose to machine dry.
Currently, Code of Silence clothing is not considered 100% waterproof, however, with unique construction techniques and our windproof technologies, our products are water resistant. Some Code of Silence Series offer Windseal-TC3™ and or Winsulation technologies where these products are completely windproof.
We offer Military and First Responders a 25% off discount through a program called GovX. Simply access this link and login with your GovX login information, and a unique discount code will be generated for you. Copy and paste the code at checkout to receive your discount.